Your positive experience of our site is important, if you have any problems with your order or our site, please get in touch by e-mail: firstname.lastname@example.org, if you need to speak to us please call on (01262) 469300 and we will do our very best to resolve your problem as soon as possible.
SHIPPING & DELIVERY
Once payment has been received, items are sent to be received within 3-5 working days where the item is in stock. We will contact you by email if there are any changes regarding your delivery. We are a small team and are working around the clock to dispatch all orders so please bare with us at very busy times.
Furniture or bigger heavy items are currently collection only, lighter but large items can take up to 2 weeks from order, you will be notified at the time or ordering if this is likely to be the case.
Please note that deliveries to Off Shore UK (such as Northern Ireland, Channel Isles and Highlands) there will be applicable delivery charges.
EU / Northern Ireland / Channel Islands Delivery for small items (up to 5KGs) : £20 5-7 Working Days. US / Australia deliveries: £25 7-10 Working Days. Please contact us prior to ordering to enquire about the specific cost of delivery if you are unsure.
Unfortunately, we are unable to ship furniture and large items to Northern Ireland, the Channel Isles and Worldwide but can make it available for collection.